Terms of Service – Casa Creative House

Effective Date: September 18, 2025

Welcome to Casa Creative House. These Terms of Service (“Terms”) govern your use of our website and services. By accessing our website or purchasing our services, you agree to these Terms. If you do not agree, you may not use our site or services.

1. Services

Casa Creative House (“we,” “our,” “us”) provides creative video production, social media content creation, brand campaigns, and related services (“Services”).

2. Payments

  • Payments are processed through third-party online payment processors (e.g., Stripe, PayPal, etc.).

  • By submitting payment information, you authorize us (and our payment processors) to charge you for agreed-upon services.

  • All fees are due as outlined in your contract or invoice. Late payments may result in suspension of services.

3. Cancellations & Refunds

  • Project cancellations must be requested in writing.

  • Refund eligibility is determined by the stage of project completion and outlined in your service agreement.

  • Deposits and certain fees may be non-refundable.

4. Intellectual Property

  • All content created by Casa Creative House remains our intellectual property unless noted by Casa Creative House.

  • Upon agreement with Casa Creative House, you are granted a non-exclusive, royalty-free license to use the deliverables for your intended business purposes.

  • You may not resell, sublicense, or misrepresent our work as your own.

5. User Conduct

You agree not to:

  • Misuse our site or services.

  • Upload harmful, illegal, or infringing content.

  • Attempt to disrupt or compromise the functionality of our website.

6. Limitation of Liability

  • Casa Creative House is not liable for indirect, incidental, or consequential damages arising from your use of our site or services.

  • Our total liability is limited to the amount paid for the services in question.

7. Disclaimer

We strive to provide accurate, high-quality services, but do not guarantee specific results (e.g., increased sales, follower growth, etc.).

8. Third-Party Services

Our website may use third-party tools such as Squarespace hosting, Google Analytics, and Meta Pixel. Your use of these tools is subject to their own terms and policies.

9. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in Harris County, Texas.

10. Changes to Terms

We may update these Terms from time to time. Continued use of our site or services constitutes acceptance of updated Terms.

Contact
For questions about these Terms, please contact us directly through our contact page by clicking here.